Our products are created by designers around the world who love cat! To keep the cost low and reduce carbon footprint, they are shipped directly to you internationally so you can save more. Our whole delivery window takes longer for this reason (2-3 Weeks, Usually 15 Days).
Processing Time
Orders can sometimes take 2-4 days to process after placing the order before shipping out.
Taxes
We take care of the U.S. sales tax and All European VATs, along with import taxes for Canada, Australia, and New Zealand. Most of our esteemed customers report no extra import charges.
Where can I find my tracking number?
You will receive a confirmation email once your order is placed. For support or inquiries, simply contact us using the details listed in your receipt, and we will make it right.
When your items are shipped out, you should receive notification from us via email providing you with a tracking link and tracking number.
If you haven't received one or if the tracking number doesn't work (Tracking details typically take 3-4 days to populate after the package has left the warehouse and is en route to your destination), its okay, simply contact us using the details listed in your receipt, and we will make it right.
If you need more detailed information, please send us an email via contact form and we'll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
